Alerts issue resolved

I am copying the entry from the Journalseditor's blog:

Some of you have reported issues with your Alerts over the past few days -- both "Comment Added" and "New Entry Added." I finally got to the bottom of it, and the problem should be fixed now.

Here's a quick summary of what happened:

Information can only travel to and from AOL Journals' back-end machines from certain computers with specifed IP addresses. This is an essential security feature. The Journals team recently added new machines on their end, and had not yet added the new machines' IP addresses to the 'okay to talk to' list for Alerts. This was not causing a dramatic problem for all users -- like a system outage -- but was making it so that some users were not able to see alerts reliably.

We should be good now. If you see any other problems by this evening, please let me know. And thanks again for keeping us posted.