Friday, 1 December 2006

Feedback

Remember my entry "AOL doesn't talk to itself"?
I brought it to the attention of Stephanie (our techie), and she sent me this reply

"Slightly negative!" You compared us to microsoft...that hurts.

But, all of your points are well made, and the arguments very well taken. I hope you don't mind, but I'm going to forward  your URL onto the respective product managers for everything you mention (Open Ride, the client, AIM).  They should all read what you had to say.

Sorry for the late reply, btw - I use webmail (mail.aol.com) with this account, and your mail was on "page 2," which I never noticed existed. Oops. :(
 
Thanks for the feedback...negative or not...it's still good to hear.

4 comments:

  1. Well done you got a reply ..love Jan xx

    ReplyDelete
  2. OK...the UK has much better service than we do.  I've never gotten a reply from any of my problems!

    ~Amy

    ReplyDelete
  3. Nice work Guido.. my mail has been deleted... but oooh well....  at least some of the issues get addressed.

    ReplyDelete
  4. Very good.  (She didn't know that she had a page two? lol)  Maybe some good will come of it.
    Lori
    helmswondermom/DustyPages

    ReplyDelete